Forging Trust and Excellence: How KND Steel Elevates Customer Experience in the Carbon Steel Industry
For over four decades, KND Steel has been a key player in the steel industry, serving OEMs across Automotive, Electrical, Aerospace, Railways, and Defence sectors. With a steadfast commitment to quality, customization, and service excellence, the company has earned top ratings from customer audits and built long-standing relationships with industry giants like JCB, Yamaha, Maruti, Hyundai, Tata Motors, Havells, and C&S Electric.
Beyond India, KND Steel has expanded its footprint to global markets, including Sydney, Dubai, Abu Dhabi, and California, reinforcing its reputation as a reliable international supplier. But what truly sets KND Steel apart is its customer-centric approach, its resilience in navigating industry challenges, and its drive for continuous innovation.
To delve deeper into the company's CX philosophy, competitive strategies, and future growth plans, we are joined by Mr. Panckaj N Umrania, Executive Director of KND Steel. In this interview, he will share insights on how KND Steel is shaping the future of customer experience in the steel industry and ensuring that its clients - both in India and globally - receive nothing less than excellence.
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